Remote User Research Jobs in the South East

1 to 25 of 69 Remote User Research Jobs in the South East

User Research Industrial Placement 2026

hampshire, south east england, united kingdom
Hybrid / WFH Options
Met Office
cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet. As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working … a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help … solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user More ❯
Posted:

User Researcher

london, south east england, united kingdom
Hybrid / WFH Options
Government Digital Service
Workforce and Capability Division, where our mission is to equip government with the talent and insight needed to drive digital transformation and tackle future challenges. As a mid-weight User Researcher, you'll play a key role in shaping cross-government strategies through evidence-based insights and user-centred design. You'll be part of a multidisciplinary agile … team working on the Government Digital and Data Profession Capability Framework, which defines roles and skills across digital, data and technology. Your research will inform updates to this framework, ensuring it remains relevant, usable, and aligned with the needs of practitioners and departments. Your responsibilities will include; planning, designing and conducting user research activities to understand the … that support recruitment, workforce planning, and skills development. You'll work closely with content designers and policy leads to ensure our frameworks, standards and propositions are grounded in real user needs. Your work will help shape principles, policies and standards that underpin a consistent and effective approach to capability building across government. As a User Researcher you'll More ❯
Posted:

Global Process Owner

London, South East, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
role, it will now be based on an Umbrella solution. Essential skills/experience required: 5+ years' product management experience (ideally SaaS/digital - Jaggaer) Deep understanding of UX & user-centred design Direct experience with Jaggaer or similar procurement/commercial systems Experience in transformation programmes Excellent communication & presentation Commercial transformation in immature workflow/process environments Analytical & problem … solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas Working with cross-functional teams Demonstrated experience building and delivering a product or … and process, driving strategic improvements. Lead process improvement and content strategy initiatives, with a focus on digital procurement systems. Apply strong product management expertise to deliver transformation and optimise user experience. Post-launch, ensure continuous improvement and performance optimisation of the system. Mentor and develop team members to build capability and resilience. Oversee content delivery across multiple formats and More ❯
Employment Type: Contractor
Rate: £71.00 - £81.74 per hour
Posted:

Head of User Research

london, south east england, united kingdom
Hybrid / WFH Options
Sorai
Position: Head of User Research/Service Designer Duration: 3 months Location: Relocation to the customer’s European office required (hybrid working available) Rate: Open to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centric … work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred design, service innovation, and CX strategy . You’ll lead research that spans digital and physical channels, apply ethnographic methods to uncover deep behavioural insight, and design service experiences that connect front-stage customer touchpoints with back-stage processes and … systems. Beyond delivery, you’ll help shape frameworks and tooling that allow the client to sustain and scale research and service design long after your engagement ends. Key Responsibilities Assess a client’s current research and service design maturity, tools, and processes — identifying opportunities to evolve their capability and impact. Design and deliver multi-channel research programmes More ❯
Posted:

Head of User Research

slough, south east england, united kingdom
Hybrid / WFH Options
Sorai
Position: Head of User Research/Service Designer Duration: 3 months Location: Relocation to the customer’s European office required (hybrid working available) Rate: Open to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centric … work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred design, service innovation, and CX strategy . You’ll lead research that spans digital and physical channels, apply ethnographic methods to uncover deep behavioural insight, and design service experiences that connect front-stage customer touchpoints with back-stage processes and … systems. Beyond delivery, you’ll help shape frameworks and tooling that allow the client to sustain and scale research and service design long after your engagement ends. Key Responsibilities Assess a client’s current research and service design maturity, tools, and processes — identifying opportunities to evolve their capability and impact. Design and deliver multi-channel research programmes More ❯
Posted:

Head of User Research

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Sorai
Position: Head of User Research/Service Designer Duration: 3 months Location: Relocation to the customer’s European office required (hybrid working available) Rate: Open to negotiation Overview We’re looking for a Head of User Research who can bridge User Research and Service Design to help our client embed a truly customer-centric … work directly with client teams across financial services, technology, and ecommerce , helping them mature their capability in human-centred design, service innovation, and CX strategy . You’ll lead research that spans digital and physical channels, apply ethnographic methods to uncover deep behavioural insight, and design service experiences that connect front-stage customer touchpoints with back-stage processes and … systems. Beyond delivery, you’ll help shape frameworks and tooling that allow the client to sustain and scale research and service design long after your engagement ends. Key Responsibilities Assess a client’s current research and service design maturity, tools, and processes — identifying opportunities to evolve their capability and impact. Design and deliver multi-channel research programmes More ❯
Posted:

UR/UX Consultant

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Triad Group Plc
of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 55,000 Annual
Posted:

Senior UX Designer

london, south east england, united kingdom
Hybrid / WFH Options
Burns Sheehan
will play a key part in their next phase of growth. Youll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. Youll be responsible for enhancing the … user experience across all their products with the change to lead design, collaborate and drive alignment across the company. What will you be doing: Take the lead on the design process where youll own and drive the end-to-end design process starting with user research through to designs Be responsible for the user research and discovery where youll conduct comprehensive user research including interviews, workshops and surveys to build a deep understanding of their users goals and requirements Work closely with product managers, engineers and other stakeholders to turn business requirements and user insights into design concepts user flows and journey maps Create wireframes, mockups and interactive prototypes to More ❯
Posted:

Senior UX Designer

South East, United Kingdom
Hybrid / WFH Options
Burns Sheehan
play a key part in their next phase of growth. You'll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You'll be responsible for enhancing … the user experience across all their products with the change to lead design, collaborate and drive alignment across the company. What will you be doing: Take the lead on the design process where you'll own and drive the end-to-end design process starting with user research through to designs Be responsible for the user research and discovery where you'll conduct comprehensive user research including interviews, workshops and surveys to build a deep understanding of their users goals and requirements Work closely with product managers, engineers and other stakeholders to turn business requirements and user insights into design concepts user flows and journey maps Create wireframes, mockups and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior UX Designer

slough, south east england, united kingdom
Hybrid / WFH Options
Burns Sheehan
play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You’ll be responsible for enhancing … the user experience across all their products with the change to lead design, collaborate and drive alignment across the company. What will you be doing: Take the lead on the design process where you’ll own and drive the end-to-end design process starting with user research through to designs Be responsible for the user research and discovery where you’ll conduct comprehensive user research including interviews, workshops and surveys to build a deep understanding of their users goals and requirements Work closely with product managers, engineers and other stakeholders to turn business requirements and user insights into design concepts user flows and journey maps Create wireframes, mockups and More ❯
Posted:

Senior UX Designer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Burns Sheehan
play a key part in their next phase of growth. You’ll be working closely with a cross-functional team and will take ownership of the UX requirements from research through to design. They looking for a UX Designer with experience in designing intuitive and interactive user interfaces for web-based applications. You’ll be responsible for enhancing … the user experience across all their products with the change to lead design, collaborate and drive alignment across the company. What will you be doing: Take the lead on the design process where you’ll own and drive the end-to-end design process starting with user research through to designs Be responsible for the user research and discovery where you’ll conduct comprehensive user research including interviews, workshops and surveys to build a deep understanding of their users goals and requirements Work closely with product managers, engineers and other stakeholders to turn business requirements and user insights into design concepts user flows and journey maps Create wireframes, mockups and More ❯
Posted:

Service Designer

Simpson, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Triad
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 55,000 Annual
Posted:

Service Designer

Simpson, Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Triad
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum
Posted:

Service Designer

london, south east england, united kingdom
Hybrid / WFH Options
Triad Group Plc
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad’s next “Rising Star of the Year?” Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Posted:

Service Designer

slough, south east england, united kingdom
Hybrid / WFH Options
Triad Group Plc
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad’s next “Rising Star of the Year?” Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Posted:

User Researcher

South East, United Kingdom
Hybrid / WFH Options
Sanderson Government & Defence
User Researcher (Active SC required) Contract Duration: Beginning October - End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

User Researcher

london, south east england, united kingdom
Hybrid / WFH Options
Sanderson Government & Defence
User Researcher (Active SC required) Contract Duration: Beginning October End of January (with potential to extend) Day Rate: 500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯
Posted:

User Researcher

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Sanderson Government & Defence
User Researcher (Active SC required) Contract Duration: Beginning October End of January (with potential to extend) Day Rate: 500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯
Posted:

User Researcher

slough, south east england, united kingdom
Hybrid / WFH Options
Sanderson Government & Defence
User Researcher (Active SC required) Contract Duration: Beginning October – End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯
Posted:

Web Designer

Gatwick, West Sussex, England, United Kingdom
Hybrid / WFH Options
William Reed
Position: Full time – permanent Location: Gatwick/Hybrid Do you understand great design and have a passion for creating user-focused innovative, engaging and accessible digital experiences? If so, we are looking for a Web Designer to support the design and development of William Reed’s web platforms. Playing a pivotal role in UX and UI design, the Web … Designer will collaborate with the Senior Web Designer, Head of Design & UX and the wider digital team to create and design user-centric, responsive and accessible solutions by translating design ideas into intuitive interfaces that optimise user journeys and enhance William Reed’s digital presence. What you’ll be doing: User Experience & Research Conducting user research and analysing data and user feedback to inform and enhance design decisions Creating wireframes, prototypes, and user flows to visualise concepts Applying UX best practices for usability and accessibility Stakeholder Collaboration Working closely with product managers, developers, and marketers to align goals Presenting designs and gathering feedback to refine concepts Balancing business objectives with user More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Service Designer

london, south east england, united kingdom
Hybrid / WFH Options
Solirius Reply
structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who's keen to develop their 'T-shaped' skills and is not afraid to take on new challenges User-centred design You understand user-centred design … the 'big picture' through to detailed interaction, visual, content and information architecture design. You're able to understand, facilitate and communicate a vision of change from both business and user perspectives. You're experienced in mapping service experiences and defining changes to meet user and business needs. You're experienced at rapid prototyping to test, iterate and validate … solution designs. You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs. You're experienced at working with agile development teams and stakeholders to co-design products and services to meet user needs. You're also able to support and coach teams and stakeholders in the More ❯
Posted:

Senior Product Designer

london, south east england, united kingdom
Hybrid / WFH Options
Gophr
quickly, but everyone is very friendly and will help you learn the ropes. You’ll work closely with product managers, engineers, and stakeholders from across the business to design user-friendly, intuitive experiences that help us build better tools for couriers, customers, and internal teams. This is also a hands-on role where you’ll work directly with both … customers and couriers, running user interviews, leading usability sessions, and joining courier days , where you’ll experience the product in the real world by using our app on actual jobs or riding along with couriers to see how your designs perform on the ground. You’ll be reporting to our Product Manager. We’re a remote-first team, but … there will be occasional requirements to join in-person team sessions o r user research visits. You will need to be London based. You will thrive here if you: Have solid experience designing user-centred digital products Are confident in Figma (components, variants, auto layout — the whole lot) Know how to balance UX thinking with polished visual More ❯
Posted:

Senior Product Designer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Gophr
quickly, but everyone is very friendly and will help you learn the ropes. You’ll work closely with product managers, engineers, and stakeholders from across the business to design user-friendly, intuitive experiences that help us build better tools for couriers, customers, and internal teams. This is also a hands-on role where you’ll work directly with both … customers and couriers, running user interviews, leading usability sessions, and joining courier days , where you’ll experience the product in the real world by using our app on actual jobs or riding along with couriers to see how your designs perform on the ground. You’ll be reporting to our Product Manager. We’re a remote-first team, but … there will be occasional requirements to join in-person team sessions o r user research visits. You will need to be London based. You will thrive here if you: Have solid experience designing user-centred digital products Are confident in Figma (components, variants, auto layout — the whole lot) Know how to balance UX thinking with polished visual More ❯
Posted:

Senior Product Designer

slough, south east england, united kingdom
Hybrid / WFH Options
Gophr
quickly, but everyone is very friendly and will help you learn the ropes. You’ll work closely with product managers, engineers, and stakeholders from across the business to design user-friendly, intuitive experiences that help us build better tools for couriers, customers, and internal teams. This is also a hands-on role where you’ll work directly with both … customers and couriers, running user interviews, leading usability sessions, and joining courier days , where you’ll experience the product in the real world by using our app on actual jobs or riding along with couriers to see how your designs perform on the ground. You’ll be reporting to our Product Manager. We’re a remote-first team, but … there will be occasional requirements to join in-person team sessions o r user research visits. You will need to be London based. You will thrive here if you: Have solid experience designing user-centred digital products Are confident in Figma (components, variants, auto layout — the whole lot) Know how to balance UX thinking with polished visual More ❯
Posted:

Innovation Product Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Reed.co.uk
award-winning mobile app, we help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation … initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders … small details Comfortable with high degrees of ambiguity and a highly hands-on, rapid test/learn/iterate cycle - this is not a traditional PM role Familiarity with user research and user interview techniques Excellent business and commercial acumen, including experience developing pricing/business models or strategies Excellent communication and storytelling skills; you make complex More ❯
Posted:
User Research
the South East
10th Percentile
£34,000
25th Percentile
£41,250
Median
£52,500
75th Percentile
£64,375
90th Percentile
£73,500