business process requirements.Collaborate with customer stakeholders, IT, operations, and commercial teams to successfully deliver integration projects.Configure, test, and validate customer integrations, including EDI, API, XML, and web portal solutions.Troubleshoot technical and process-related issues during implementation and rollout phases.Deliver customer training, onboarding, and adoption workshops to maximise the successful … exceptional service.Experience working in customer integration, e-commerce, technical support, digital transformation, or systems-related roles.Understanding of electronic integration technologies such as EDI, API, XML, or similar data exchange solutions.Strong problem-solving and analytical skills.Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical ...