principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst More ❯
You must be available immediately for this role.Key Responsibilities* Provide 1st and 2nd line IT support across desktop systems, mobile devices, and AV equipment.* Support and troubleshoot Office 365, iManage, Intapp, Litera tools, Adobe Acrobat, and other key legal applications.* Deliver user training and onboarding on standard desktop systems.* Assist with Active Directory admin, Cisco phones, and MDM tools (VMware More ❯
data warehousing and reporting tools, especially SQL and Power BI Ability to bridge infrastructure and application teams with clear, solution-focused design thinking Exposure to legal tech platforms (e.g., iManage, 3E, Intapp, Litera) is beneficial but not essential This is a rare opportunity to shape the modernisation of a leading law firm's infrastructure and integration landscape. You'll be More ❯
of Windows, Windows Clustering and Active Directory. Any other RDBMS experience or Azure Experience of SQL monitoring tools such as Redgate. Knowledge or experience of legal solutions such as iManage, Aderant, IntApp. Experience of working in a global law firm. More ❯
Upgrades. To be considered for this IT Test Analyst role, it's ideal you have: Experience required: 3 years+ working knowledge of legal applications including but not limited to iManage, Microsoft Office, BigHand, Litera, Interaction, Elite and associated systems 3 years+ experience of working with industry standard test management software like Microsoft TFS and Jira ISTQB Foundation Level Certified. ISTQB More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
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processes. Tracking and reporting on test results and defects to key stakeholders. Supporting multiple IT change initiatives while ensuring operational stability of core systems. Working with applications such as iManage, BigHand, Litera, Elite, Interaction, Microsoft Office and other legal technology solutions. Utilising test management tools like Microsoft TFS and Jira. Exposure to Agile and Waterfall delivery methodologies, with the chance More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
CMS UK
of standard forms, guidance notes, and training materials, ensuring consistency with firm-wide templates and house style. Knowledge Systems Maintenance: Upload and manage content across internal knowledge platforms (Horizon, iManage), ensuring cross-linking, tagging, and version control for accessibility and accuracy. Trainee & New Joiner Support: Coordinate knowledge training and access for trainee intakes and new joiners, including training logistics, materials More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Law Support
delivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to motivate and grow teams Familiarity with ITIL, cybersecurity, and compliance frameworks Project management experience (PMP, PRINCE2, or Agile certification desirable) What’s on More ❯
focused workshops. Develop business case for new investments as appropriate. Skills and Experience Required Ability to understand complex business problems and then identify and interpret business needs. Experience with iManage, Intapp and CRM products. Strong change management credentials. Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services. Proven Product Management experience with a More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Forward Role
covered) What We're Looking For Solid experience delivering IT training, ideally within a legal or professional services setting Confident using Microsoft 365 + legal platforms like ShareDo, NetDocs, iManage A people person with a knack for making tech simple and engaging Flexible and proactive—you'll be happy working across teams and locations A full UK driving licence and More ❯
Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central London This is an … Strong aptitude for learning new software applications quickly and effectively. - Excellent communication skills to effectively collaborate with both technical and non-technical stakeholders. - Familiarity with legal applications, such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar PMS/CMS platforms, would be a bonus. - Experience working within a law firm or legal industry is More ❯