Customer Service Center Agent
- Hiring Organisation
- Penguin Solutions
- Location
- East Kilbride, Scotland, United Kingdom
knowledge including an understanding of DNS, DHCP, VPN and Wi-Fi. Familiarity with ServiceNow and ITIL processes (Incident, Request, Change). Basic scripting experience (PowerShell and Excell for automation) Familiarity with IT cloud platforms (Azure AD, Intune, Endpoint Manager, SCCM, Company portal, Jamf). A good understanding of backups ...