platforms like ServiceNow, Salesforce or SAP. Understanding of IT Service Management (ITSM) and ITIL - Familiarity with ITSM frameworks and ITIL best practices for service delivery and process optimization. Problem-solving skills - Ability to troubleshoot system issues, optimize workflows, and improve platform efficiency. Communication and collaboration - Ability to engage with stakeholders, translate business needs into technical solutions. Knowledge of More ❯
following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problemsolving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be More ❯
G74, East Kilbride, South Lanarkshire, Lanarkshire, United Kingdom
ITOL Recruit
following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problemsolving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be More ❯