issues (1st/2nd line), escalating complex issues to senior engineers when required Support and administer Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) Provide user and device management via ActiveDirectory, Azure AD, Intune, and Group Policy Assist with onboarding/offboarding, email setup, endpoint security and patching Support remote users across Windows and macOS environments Participate … Exchange Online, Teams, SharePoint Azure AD, Intune (basic management and troubleshooting) DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection (e.g. Sophos, Bitdefender) ActiveDirectory and Group Policy Remote tools: ConnectWise, TeamViewer, AnyDesk etc. Printers, NAS devices (Synology/QNAP), VOIP, email clients Troubleshooting WiFi, wired connections, and basic firewall rules More ❯
issues (1st/2nd line), escalating complex issues to senior engineers when required Support and administer Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) Provide user and device management via ActiveDirectory, Azure AD, Intune, and Group Policy Assist with onboarding/offboarding, email setup, endpoint security and patching Support remote users across Windows and macOS environments Participate … Exchange Online, Teams, SharePoint Azure AD, Intune (basic management and troubleshooting) DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection (e.g. Sophos, Bitdefender) ActiveDirectory and Group Policy Remote tools: ConnectWise, TeamViewer, AnyDesk etc. Printers, NAS devices (Synology/QNAP), VOIP, email clients Troubleshooting WiFi, wired connections, and basic firewall rules More ❯
Job Description. About JumpCloud JumpCloud’s mission is to Make Work Happen, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust … learn new complex concepts. Preferred Qualifications: 5-10 years experience in a technical Sales Engineering or similar role. Strong knowledge of Cloud/SaaS technologies. Strong understanding of ActiveDirectory environments. Understanding of network architecture. Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS. Familiarity with MDM, RMM, or similar … endpoint solutions. Familiarity with MFA technologies such as TOTP, WebAuthn. Experience configuring and deploying identity and/or directory solutions. Experience with both direct and channel/partner sales cycles. This role is fully remote in the United Kingdom. You must be located in and authorized to work in the United Kingdom to be considered for this role. More ❯
