3 of 3 Remote Customer Requirements Jobs in South London

solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible? Opportunity: This … Navy. We pioneer - with fierce curiosity, dedication, and innovation, we seek to solve the world's most challenging problems. Responsibilities: Capture, interpret and develop customer requirements Produce technical documentation in accordance with company/customer procedures Specify, design and test solutions for PLC control systems Manage data … and test Support the preparation of contract changes and proposals Be aware of and comply with company standards of conduct and all relevant statutory requirements Provide input to project meetings and team briefings Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible More ❯

support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills … via telephone or email) relating to DEMS. Receiving, logging, and tracking all DEMS/software cases and communicating the status/resolution to the customer for escalated Software issues. Troubleshooting and resolving complex DEMS related issues. Escalating unresolved calls to the product engineering and development team providing full documentation … and explanation of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level More ❯

support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills … via telephone or email) relating to DEMS. Receiving, logging, and tracking all DEMS/software cases and communicating the status/resolution to the customer for escalated Software issues. Troubleshooting and resolving complex DEMS related issues. Escalating unresolved calls to the product engineering and development team providing full documentation … and explanation of the issue, to enable them to provide a suitable fix or patch relating to the issue. Maintaining a high degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level More ❯