Customer Support Manager — Lead a 6-Person Team (Hybrid)
- Location
- London Borough of Croydon, England, United Kingdom
Hozah is seeking a Customer Support Manager to lead a six-person team across two desks, handling around 1,500 tickets weekly. You will coach, monitor response times, and handle escalations, while collaborating with TechOps, Product, and Client Success to drive improvements. You’ll bring hands ...