6 of 6 Remote ITIL Jobs in South Wales

and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯

and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯

Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯

knowledge of Microsoft 365, Azure, and Windows Server. Virtualisation experience (VMware, Hyper-V). Networking & security skills (VLANs, VPNs, firewalls). Backup/storage knowledge. Certifications (Microsoft, VMware, CompTIA, ITIL) are a bonus - or willingness to work towards them. What's on offer: Competitive salary + £3,600 guaranteed annual bonus. Training budget and support for new certifications. Variety - no More ❯

to the best of their abilities Able to build trust and relationships at all levels Experience in executing test scripts, system databases and automation (Desirable) Qualifications such as ISTQB, ITIL etc. (Desirable) Previous technical exposure to Electronic Retail Point of Sale systems (Desirable) What You’ll get in Return Salary starting £31,335 rising to £35,020 Monday to Friday More ❯

desk operations. Experience managing collaboration platforms (Google Workspace, Slack, Zoom, Atlassian). A security-first mindset, with experience in compliance frameworks such as ISO27001 and SOC2. Experience with Information Technology Infrastructure Library frameworks. Ability to understand and adjust the needs of our teams' evolving requirements. A willingness to embrace new challenges and the flexibility to adapt as needs evolve. You More ❯