2 of 2 Remote/Hybrid Knowledge Management Jobs in South Wales

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Ebbw Vale, Blaenau Gwent, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Service Desk Manager (Internal Applications Only)

Location
Cardiff, Wales, United Kingdom
will directly manage the 1st Line Team Lead and 2nd Line Engineers. The role will work closely with Technical Services, Professional Services, Service Delivery Management, Operational Governance and other business functions to provide effective end-to-end service delivery. In line with ARO’s values, the Service Desk Manager … conduct regular one-to-ones, performance reviews and development planning. Coach the 1st Line Team Lead to build effective front-line leadership, queue management and colleague development. Create a high-performance culture focused on customer service, accountability, collaboration and continuous improvement. Manage recruitment, onboarding, attendance, performance, retention, succession ...