move the world forward. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and … productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactivemanagement of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job … Description/Preferred Qualifications Directs, designs and implements a comprehensive product management strategy. Functions as the central resource with design, manufacturing, quality and test, and marketing as the product(s) move to completion and distribution. Advises those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through More ❯
automate operations, and guide squads in applying SRE principles effectively. Working closely with Principal Engineers, Squad Leads, and cross-functional teams, you'll embed a culture of continuous improvement, proactive incident management, and operational excellence. As a senior team member, you will also mentor engineers, contribute to engineering strategy, and help define best practices across the tribe. Main … Implementation & Delivery Design and implement scalable, secure, and highly available systems on cloud platforms (Azure/GCP). Build and maintain monitoring and alerting solutions to ensure observability and proactive incident response. Contribute to CI/CD pipeline design, infrastructure as code, and deployment automation. Lead incident management activities, including post-incident reviews and improvement plans. Develop automation … not essential. Behavioural Competencies Analytical Thinking: Breaks down complex problems and identifies root causes and solution paths. Adaptability: Responds constructively to shifting priorities and operational incidents. initiative & Innovation: Drives proactive improvement, automation, and performance optimisation. Decision-Making: Takes informed and timely decisions balancing risk, value, and urgency. Collaboration: Works effectively across teams, builds trust, and shares knowledge. Communication: Communicates More ❯
business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities * Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. * Deliver full-stack observability solutions, including … be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. * Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. * Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Required Skills and Experience * Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms … with enterprise systems such as WebLogic, Apache, Oracle, and SQL. * Ability to analyse and resolve complex technical problems and document solutions effectively. * Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Desirable Certifications * Splunk Core Certified User/ITSI Certified Administrator * Dynatrace Associate Certification * Cisco AppDynamics Associate Performance Analyst * Understanding of log and synthetic monitoring principles More ❯
