4 of 4 Remote/Hybrid Service Delivery Jobs in South Wales

Hays are now looking for an IT Operations Manager (Service Delivery) for one of our local clients: Location: Once a week in Cardiff, 4 days WFH/potentially remote Contract: £475 per day Duration: 6-month contract Role Overview The Interim IT Operations Manager will take … ownership of day-to-day IT operations, with a strong focus on service delivery (80%) alongside hands-on BAU infrastructure support (20%). The role exists to stabilise IT operations, introduce clear workload visibility, improve prioritisation, and create capacity for ongoing transformation programmes.You'll provide leadership across service ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. ...

evolution of nationally important public services. Salary up to £82,430 (dependant on interview assessment), over 28% employer pension contribution plus other Civil Service benefits. Flexible, hybrid working from Swansea. Job description We are looking for an experienced Lead Enterprise Architect to join the DVLA's Architecture function. … role, you will help shape the direction and maturity of business and enterprise architecture across the agency, ensuring it genuinely supports strategy, transformation and service delivery. You will act as a trusted senior advisor, influencing key decisions and guiding architectural practice across programmes and directorates. Working closely with business ...