Service Delivery Manager
- Hiring Organisation
- Focus Resourcing Group
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers … maintaining exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some ...