2 of 2 Trend Analysis Jobs in South Wales

What you’ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Flexible approach to work, with the ability to work effectively under pressure and a willingness to take ownership Positive and professional ...

performance management processes* Lead the management of customer-impacting incidents and escalations, ensuring appropriate communication, coordination and resolution* Utilise customer feedback, operational data and trend analysis to identify opportunities to improve customer experience, reduce customer effort and enhance service delivery* Develop and maintain effective relationships with internal stakeholders ...