3 of 3 Remote/Hybrid Windows Jobs in South Wales

upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop and server environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices … customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Strong knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. ...

Proven experience in problem management, including investigation, prioritisation, root cause analysis and implementation of preventative actions Hands-on experience managing, deploying and supporting Microsoft Windows operating systems, Microsoft 365, Microsoft Office and Microsoft Azure Demonstrable experience researching and implementing new technologies to enhance service delivery Strong knowledge ...

role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox … requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. ...