4 of 4 1st Line Engineer Jobs in the South West

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge in a fast-paced, collaborative environment. More ❯

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge in a fast-paced, collaborative environment. More ❯

JOB TITLE: 1st Line Support Engineer LOCATION: Chippenham SALAR Y: £22,500 - £28,000 (Dependent on experience) 25 days holiday + bank holidays | Career Progression | Ongoing Training WAY OF WORKING: Full Time | Onsite/Office-Based | Permanent THE BUSINESS: C4S are thrilled to be working with this standout provider of managed IT services and cloud … supportive, collaborative environment where close-knit team members are genuinely valued and encouraged to grow - an exceptional opportunity for anyone passionate about tech and making a real impact. THE 1st LINE SUPPORT ENGINEER OPPORTUNITY: We’re on the hunt for a personable, driven, and technically savvy 1st Line Support Engineer … users informed throughout Assist with user account setup, permissions, and general admin tasks Help document solutions and update internal knowledge base articles YOUR KEY SKILLS: Previous experience in a 1st Line Support or similar IT helpdesk role. Strong knowledge of Windows OS, Microsoft Office/365, and basic networking concepts. Excellent communication and interpersonal skills. A problem More ❯

First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. … are keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support … and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line support or appropriate departments, ensuring timely resolution. Accurately document all client interactions, diagnostics, and resolutions in the internal ticketing system to maintain service continuity and accountability. Assist in the More ❯