2 of 2 Remote 3rd Line Support Jobs in the South West

3rd Line Infrastructure Engineer Salisbury – Hybrid working (mix of office, home, and client site) £32,000 – £40,000 DOE Driving licence required – client site visits involved Are you an experienced 3rd Line Engineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking for a role that … ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rd line support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting … troubleshooting Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement You will need: Experience in a 2nd/3rd line role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As a … 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point of … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯