2 of 2 Remote/Hybrid Broadband Jobs in the South West

some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities are Respond ...

high standard of safety and technical quality by following all appropriate generic and specific method statements, work procedures and safety instructions. Attend broadband, telephone, and TV reception service faults in customer premises. Act as first responder to OFNL incidents in your region. Diagnosing on site faults to identify root cause ...