wants to make a genuine impact. You'll play a key role in how we introduce, develop and optimise digital solutions, including conversational AI, automation, chatbots and customer self-service technology . We're looking for more than someone who can identify opportunities for improvement. We want someone … simplify customer journeys and improve operational efficiency. Your responsibilities will include: Driving digital innovation: Implementing, configuring, testing and continually improving digital solutions, including conversational AI, automation, chatbots and self-service technologies. Making a measurable difference: Using data, customer insights and performance measures to identify opportunities, improve efficiency ...
