15 of 15 Remote/Hybrid Customer Insight Jobs in the South West

Website Product Owner

Location
Swindon, England, United Kingdom
defined area of Nationwide's digital estate, including the website, app and Internet Bank. You'll own and prioritise your backlog, ensuring customer and business needs are translated into clear, actionable plans that deliver measurable outcomes. Working as part of a multidisciplinary team, you'll collaborate closely with Content … Product Design, Insight, SEO and Engineering colleagues to identify opportunities, solve customer problems and enhance digital journeys. Using customer feedback, data and performance insights, you'll make informed prioritisation decisions and help deliver seamless, accessible and effective experiences for millions of customers. You'll play ...

Senior Product Marketing Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, South East, United Kingdom
Employment Type
Permanent Contract, Hybrid
proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You'll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you'll define the messaging and positioning of the proposition and lead the GTM strategy ...

Product Marketing Manager

Hiring Organisation
Gem Partnership Ltd
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
communicating the value of the Built Intelligence software. The Role Support go-to-market plans, launches and new product capabilities. Develop clear product positioning, customer messaging and value propositions. Create and coordinate launch communications, campaign themes, content, webinar subjects and customer stories. Support the growth of product awareness … usage and adoption through targeted campaigns and customer education. Equip Sales and Customer Success with product guides, competitor analysis, sales playbooks and market knowledge. Gather customer, sales, product usage and competitor insight to identify opportunities and inform decisions. The Person Experience in product marketing, B2B, SaaS ...

Director, Sales - Remote

Location
Swindon, England, United Kingdom
leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

Digital User Experience Manager

Location
Stratford-upon-Avon, England, United Kingdom
Upon Avon. About the role As Digital User Experience Manager at NFU Mutual, you’ll lead and shape our digital user experience strategy, turning customer needs, business priorities and technology opportunities into intuitive, accessible and consistent experiences. Your remit spans our website, online account, self service and transactional journeys … digital experience vision and roadmap, own the digital design system and accessibility governance, and lead how we measure and optimise the digital customer experience. You’ll use customer insight, feedback, analytics, experimentation and user testing to improve experiences and support evidence based decisions. You’ll work closely ...

Data & Analytics Industrial Placement — Hybrid, 12 Months

Location
Swindon, England, United Kingdom
Data & Analytics Industrial Placement provides an exciting opportunity to gain hands-on experience while exploring a future career in banking. Help turn data into insight, uncover opportunities and support better decisions that improve outcomes for customers and colleagues. Whether you're interested in analytics, customer insight, reporting … develop practical skills while contributing to meaningful business outcomes. The experience is designed to help you build confidence, apply your learning and gain valuable insight into how data and analytics support decision-making. Along the way, you'll broaden your network, work with experienced professionals and discover where your ...

Data & Analytics Industrial Placement - Retail

Location
Swindon, England, United Kingdom
Data & Analytics Industrial Placement provides an exciting opportunity to gain hands‐on experience while exploring a future career in banking. Help turn data into insight, uncover opportunities and support better decisions that improve outcomes for customers and colleagues. Whether you're interested in analytics, customer insight, reporting … develop practical skills while contributing to meaningful business outcomes. The experience is designed to help you build confidence, apply your learning and gain valuable insight into how data and analytics support decision‐making. Along the way, you'll broaden your network, work with experienced professionals and discover where your ...

Contact Centre Digital Optimisation Lead

Hiring Organisation
Motability Operations
Location
Bristol, South West, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£59,999
Description Help shape the future of customer service through AI and digital innovation. Are you passionate about technology and the opportunities it creates to transform customer experiences? Do you enjoy getting hands-on with digital solutions, solving complex challenges and turning innovative ideas into real improvements? At Motability … genuine impact. You'll play a key role in how we introduce, develop and optimise digital solutions, including conversational AI, automation, chatbots and customer self-service technology . We're looking for more than someone who can identify opportunities for improvement. We want someone who can take those opportunities ...

Senior Bid Manager

Hiring Organisation
Hackajob Ltd
Location
Bristol, South West, United Kingdom
Employment Type
Permanent Contract, Remote
Salary
£69,999
team to drive opportunities forward. Influence and collaborate with our client's wider leadership team to ensure bids align with our ethos, strengths and customer insight. Be accountable for Building, directing and managing the matrixed teams that support individual responses, with minimal support. Take ownership of planning activity ...

Head of Business Development, Maternity Products

Location
Bournemouth, England, United Kingdom
leading tech stack including AI meeting recording, coaching, forecasting and CPQ and CRM tools, a Professional Services function for project management and implementation, a Customer Success team focused on deployment and value realisation, and Product Marketing and Marketing support for shaping and communicating your value proposition. You will join … revenue targets within the new Maternity care sector. Lead Nourish's expansion into this brand new market, working closely with Product to feed customer insight into ongoing development. Engage with NHS Trusts to scope requirements and identify new opportunities. Manage the end to end tender and procurement process ...

Client Success Senior Lead

Hiring Organisation
Hackajob Ltd
Location
South West London, South East, United Kingdom
Employment Type
Permanent Contract, Hybrid
client is a customer data science company. London | Full-time | Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform — the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

Support Specialist

Location
Stratford-upon-Avon, England, United Kingdom
Manage users' accounts; understanding concepts of: billing, user management, features, GP land. Using modern tools such as Intercom Notion, Slack, and Typeform. To bring customer insights and feedback back to the team, so we can improve our products. Think and implement ideas to help this area scale nationwide. "Support ...

Brand & Content Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, South East, United Kingdom
Employment Type
Permanent Contract, Hybrid
client and the wider our School Management Suite. Working closely with product marketing, demand generation and commercial teams, you will turn complex customer insights and internal expertise into clear, compelling stories that build brand trust and drive demand. Whether you're publishing blog posts, designing quick-turn social assets … content across our brands, including blogs, case studies, gated content, white papers, emails and social posts. Act as an expert writer and editor, translating customer interviews and internal knowledge into authoritative, credible copy. Support flagship content initiatives for our client and help establish equivalent campaigns across other suite brands. ...

Account Manager

Location
Ferndown, England, United Kingdom
your portfolio through marketing campaigns and local business networking events. Key responsibilities will include: Day to day relationship management of a portfolio of customer accounts Effective pipeline and forecast management Achievement of revenue and margin growth targets (and associated KPIs) Building CT influence through positive exec and operational relationship … development Delivering appropriate and timely customer insights to CT influencers and decision makers (Product, Service, Marketing) in support of ongoing capability development Build and develop a new business pipeline with a view of growing the Dorset customer base. Candidate profile : Successful Account Managers at CT typically have 2+ ...

Growth Consultant

Location
Poole, England, United Kingdom
quantify revenue gaps and ROI. Co-sell with HubSpot AEs; target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell … Clients Say “BBD Boom should be at the top of your list.” “Great experience with all members of the team.” “Focused on results, friendly customer service.” Our Values Why This Role? Turn your HubSpot passion into serious earnings, influence senior stakeholders, and shape growth for clients and Boom ...