18 of 18 Remote/Hybrid Customer Insight Jobs in the South West

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process ...

meaningful outcomes. Are you an experienced Product Manager, Product Owner or product leader who thrives in technically complex environments? Do you enjoy understanding challenging customer problems, turning them into great product opportunities and helping teams build solutions that deliver genuine long-term value? This is an opportunity to take … over product strategy and will help determine what problems we should solve, why they matter and where we should invest. You’ll bring together customer insight, commercial opportunities, technical expertise and delivery experience to create a clear product direction. A key part of the role will be championing ...

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. Youll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, youll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What youll be doing: Youll lead, coach and support a Product Development team working across multiple agile feature teams, creating ...

core business function across SEA. This critical role, reporting to the Managing Director and a member of the SLT, will help ensure that customer needs, market opportunities and business priorities are connected through a clear product strategy, robust product roadmaps and effective product lifecycle management. The introduction of this … doing You'll own and drive SEA's product vision, strategy, roadmaps, portfolio governance, and lifecycle decisions from introduction through to retirementYou'll use customer insight, market research, competitor analysis, and stakeholder input to shape product concepts, positioning, go-to-market plans, and business casesYou'll lead product ...

with our Client Partners and Industry Directors, forming a bid leadership team to drive opportunities forward. Ensure bids align with our ethos, strengths and customer insight. Coordinate teams, plan timelines, and hold team members accountable for their contributions to each bid. Lead answer planning activities, including designing, running ...

pivotal role in shaping how marketing performance is measured, understood and optimised. You will be the subject matter expert for reporting, analytics and insight generation, helping stakeholders make informed decisions through robust data analysis, advanced reporting solutions and innovative use of technology, including AI. Location: This role … marketing reporting and dashboard solutions using Power BI and Adobe. Act as the marketing subject matter expert for Adobe Analytics, delivering meaningful digital and customer insights. Build and maintain reporting assets, ensuring consistent KPI definitions, calculations and visual standards. Within Databricks use advanced SQL to extract, transform and analyse ...

reduce greenhouse gas emissions. Working at the forefront of environmental technology, they combine cutting-edge hardware, software and data science to deliver real-world insight that supports safer, more efficient and more sustainable industrial operations. Following continued investment and growth, they're now looking to appoint an Emissions Scientist … Working closely with software engineers, data scientists and hardware specialists, you'll help shape the scientific foundations behind an industry-leading product while producing customer insight that directly influences operational and environmental decision making. What You'll Be Doing Develop and improve emissions quantification methodologies, validation processes ...

staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform. Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities. Feed market and customer insight back into product ...

Website & Digital Manager is responsible for leading the strategy, performance, and continuous optimisation of the organisation's global web presence to drive lead generation, customer engagement, and business growth. This role owns the end-to-end management of the company’s website, including website performance, design, user experience … user interface (UI), content discoverability, conversion rate optimisation (CRO), and digital customer journeys. The role ensures the website delivers an exceptional user experience while maximising its effectiveness as a lead generation and revenue-driving channel. The role is also responsible for developing and executing global SEO, Answer Engine Optimisation ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

role will cover a broad range of work across the UK Cards product. Driving product and growth initiatives You will identify opportunities to improve customer experience, engagement, conversion and business performance. Examples include: Designing and running experiments across acquisition, onboarding, engagement and retention Improving customer journeys, product features … servicing experiences Using data and customer insights to prioritise product opportunities Defining MVPs and validating ideas before committing engineering resources Working closely with engineering teams to deliver high impact improvements Building operational leverage and AI-enabled workflows We want someone who actively looks for smarter and more scalable ways ...

channels for Arbor and the wider Arbor School Management Suite. Working closely with product marketing, demand generation and commercial teams, you will turn complex customer insights and internal expertise into clear, compelling stories that build brand trust and drive demand. Whether you're publishing blog posts, designing quick-turn … content across our brands, including blogs, case studies, gated content, white papers, emails and social posts. Act as an expert writer and editor, translating customer interviews and internal knowledge into authoritative, credible copy. Support flagship content initiatives for Arbor and help establish equivalent campaigns across other suite brands. Repurpose ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

merchandising. You'll learn how products are presented across our websites, work with a range of teams across the business, and use data and customer insights to help improve the online shopping experience and support business performance. Further education in eCommerce, Business, Economics or any other degree that develops … business and commercia/sales skills Assist with maintaining site navigation, category pages and search functionality to deliver a seamless customer journey Help monitor product availability and work with Merchandising teams to identify stock-related opportunities and challenges Collaborate with Ecommerce, Buying, Merchandising and Marketing teams to support trading ...

Outreach: Represent Singer Instruments at international scientific conferences, connecting with researchers and showcasing our latest innovations. Market Research and Analysis: Dive into market trends, customer insights, and data analysis to inform our strategies and drive growth. Project Management: Take the lead on exciting projects, honing your organisational and leadership … . Organised: Excels at staying organised whilst managing multiple relationships and processes. Highly attuned and strategic: Able to acutely listen and use razor-sharp insight to create mutually-positive outcomes; results-orientated. While not required, we'd love to hear if you have any of the following: Further education. ...

your portfolio through marketing campaigns and local business networking events. Key responsibilities will include: Day to day relationship management of a portfolio of customer accounts Effective pipeline and forecast management Achievement of revenue and margin growth targets (and associated KPIs) Building CT influence through positive exec and operational relationship … development Delivering appropriate and timely customer insights to CT influencers and decision makers (Product, Service, Marketing) in support of ongoing capability development Build and develop a new business pipeline with a view of growing the Dorset customer base. Candidate profile : Successful Account Managers at CT typically have 2+ ...