2 of 2 ICT Support Technician Jobs in the South West

future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living. The Role We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues. You’ll work closely with internal teams and stakeholders to ensure ...

OneNote, including network diagrams, security policies, and client approval processes Escalate technical issues to the Line Manager where required and maintain documentation accuracy Support hardware setup and configuration in a dedicated lab environment Assist logistics operations by updating systems and resolving technical issues Work with network infrastructure including switches … VLAN configuration, and cloud-based environments Training Information Communications Technician Level 3. As part of their development, the apprentice will receive structured training through Baltic Apprenticeships, including dedicated 2-day training blocks every 4-6 weeks, alongside hands-on experience in the workplace. This blended approach ensures they gain ...