7 of 7 Remote IT Engineer Jobs in the South West

IT Application Support Engineer An excellent opportunity has arisen for an experienced IT Application Support Engineer to join a leading international education charity on a permanent basis. The IT Application Support Engineer will be responsible for providing first rate application support on a range of digital systems (bespoke & SaaS), whilst working with third party … suppliers to ensure applications work optimally and that there are robust interfaces in place between systems. The IT Application Support Engineer will also be tasked with reactive support for break fix incidents escalated from the service desk and completing service requests, whilst contributing to projects to improve our clients products and operating processes. IT Application Support Engineer … Ability to coordinate multiple tasks, priorities workload and deal with high pressure scenarios. Expereince of working in medium-size organisation and providing support across a broad spectrum of applications. IT Application Support Engineer- Desirable Expereince Expereince with coding/scripting is advantageous Expereince of Oracle DB and or AWS is highly desirable Experience of working within an education More ❯

IT Engineer 2 nd Line Location: Newton Abbot/Hybrid Salary: Up to £35K DOE Contract: Permanent, Full-time About the Company Our client is a forward-thinking business supporting organisations across the UK. They focus on delivering outcomes that help businesses grow, stay secure, and plan for the future. The Role They are now looking for a … 2nd Line Support Infrastructure Engineer to join their team. Acting as an escalation point from 1st Line, youll provide hands-on support both remotely and on-site, working across servers, networks, and Microsoft 365 environments. This role is perfect for someone with proven 2nd Line experience but if you have strong 1st Line skills and are ready to step … up, youll also be considered. This role has a clear career path and the opportunity to become a 3 rd Line Engineer for the right candidate. What Youll Do Resolve incidents escalated from 1st Line within agreed SLAs Provide technical support for Windows Server, Active Directory, Microsoft 365, and networking devices Monitor alerts and take proactive steps to prevent More ❯

2nd Line IT Support Engineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £36,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are … the same, offering progression and exposure to complex IT environments. This organisation is a well-established MSP with a strong reputation for delivering reliable and innovative IT solutions. They pride themselves on offering clients first-class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced environment. … In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three times per month). You'll need to be based within commutable More ❯

2nd Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £35,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 3 years' experience in a similar IT support role Experience using service desk tools and remote support … software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls, switches … Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 2nd Line Support Engineer (Cloud) on a permanent basis. The role would be excellent for a dynamic, customer-facing individual with strong IT support experience, excellent problem-solving skills and the flexibility More ❯

1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk Act … and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable … Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves providing first-line IT support across More ❯

Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering.This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this … could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops. Supporting company-wide software applications, communication devices, and … mobile devices (Android & iOS). Managing user accounts and permissions in Active Directory. Assisting with IT inductions for new starters. Troubleshooting and maintaining printers, laptops, and other office hardware. Tracking IT assets and ensuring efficient use of hardware and software licenses. Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies. Liaising with third-party vendors More ❯

PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create … Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a … at the other UK based Companies Willing and prepared to work unsociable hours where necessary to meet deadlines Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business. Robert Half Ltd acts as an employment business for temporary positions and an employment agency More ❯