2 of 2 Remote/Hybrid Proactive Management Jobs in the South West

rather than hard selling. You'll ideally have: Experience within an MSP, IT Services, Technology or SaaS environment. Previous experience in Customer Success, Account Management, Client Relationship Management or Service Delivery. Strong commercial awareness with the ability to identify opportunities that genuinely benefit customers. Excellent communication and relationship … building skills. Confidence speaking with both technical and non-technical stakeholders. A proactive, organised and consultative approach. A full UK driving licence. Knowledge of Microsoft technologies, Cyber Security services or managed IT solutions would be advantageous but isn't essential. What you'll get: Salary ...

scalable cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic …/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills for the Senior ...