2 of 2 Remote/Hybrid Remedy Jobs in the South West

IT Technical Support Analyst

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
processes and best practices. Understanding of Active Directory and user access management. Experience using PowerShell for administration or automation tasks. Previous experience with Remedy or similar service management tools. What you'll get in return You'll have the opportunity to work with a leading global technology organisation, gain ...

Business Analyst - Testing / ITSM (SC Cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Corsham, Wiltshire, South West, United Kingdom
Employment Type
Contract
Contract Rate
£480 - £500 per day + Outside IR35
technical testing environment. The successful candidate will have experience working alongside testing teams and a good understanding of IT Service Management (ITSM) platforms, ideally Remedy or similar software. You will work with business stakeholders, technical specialists and test teams to ensure requirements are clearly defined, systems are thoroughly tested … validation. Analyse business processes, workflows and system functionality. Support the identification, investigation and resolution of defects and issues. Work with ITSM platforms, ideally Remedy or equivalent tools. Facilitate communication between business stakeholders, technical teams and testers. Maintain clear requirements documentation and traceability throughout the project lifecycle. Support the delivery ...