1 to 25 of 31 Remote/Hybrid Root Cause Analysis Jobs in the South West

Incident & Problem Analyst

Hiring Organisation
Hargreaves Lansdown
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Assurance, the role provides run-time control and governance across heritage, cloud, and third-party services, working with resolver teams to translate incidents into root cause insight, known errors, and permanent fixes while protecting service stability and client outcomes. What you will be doing Coordinate … keeping. Act as a Service Assurance control point during live incidents, ensuring effective prioritisation, escalation, ownership, and stakeholder alignment. Drive Problem Management activities, ensuring root cause analysis, workaround definition, known error management, and permanent fixes are progressed with accountable teams. Facilitate incident and problem reviews, ensuring actions ...

Incident and Problem Manager

Location
Devizes, England, United Kingdom
lifecycles, keeping operational and senior leaders informed. Coordinate technical response and escalation activities, ensuring the right expertise is engaged at the right time. Lead root cause analysis for significant and recurring incidents, identifying opportunities to improve service resilience and performance. Own and prioritise the problem backlog, driving … Data and Technology environment. Strong stakeholder engagement, communication and decision-making skills, with the ability to lead confidently during high-pressure incidents. Experience conducting root cause analysis, driving continual service improvement and implementing preventative solutions. A collaborative, user-focused approach with a passion for improving service reliability ...

SolarWinds Technical Contractor- 6 Month Contract - Hybrid in Durrington- Inside IR35

Hiring Organisation
Hamilton Barnes
Location
Durrington, Wiltshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 400 Daily
Servers and devices into monitoring, including installing SolarWinds agents Improve alerting, event management and operational visibility Drive alert optimisation and automation improvements Support troubleshooting, root cause analysis and monitoring-related incidents Support future observability work: ServiceNow integration, CMDB alignment, APM, DEM and Azure monitoring Maintain operational documentation … automation ServiceNow integration and ITSM processes (desirable) Network and infrastructure monitoring (desirable) Knowledge of monitoring standards, documentation and governance (desirable) Strong troubleshooting and root cause analysis skills Experience working in enterprise Windows and Linux environments Contract Details: Rate: £400 per day (Inside IR35) Location: Hybrid in Durrington ...

Software Compliance & Assurance Engineer

Location
Gloucester, England, United Kingdom
assurance activities throughout the engineering lifecycle. Plan, conduct and support internal and external audits. Ensure compliance with applicable quality standards, processes and procedures. Conduct root cause investigations and support corrective action activities. Work with programme teams to identify and drive continuous improvement opportunities. Support supplier and subcontractor quality … development lifecycles and software quality assurance methodologies. Experience working within highly regulated or safety-critical environments. Strong stakeholder management and influencing skills. Experience conducting root cause analysis and driving process improvement initiatives. Desirable Experience Defence, Aerospace, Aviation, Maritime or other highly regulated industries. Knowledge ...

Senior Platform Engineer

Location
Bath, England, United Kingdom
Platform administration including patching, upgrades, configuration, and account management Monitoring, alerting, and incident response for platform services Incident and problem management, including troubleshooting and root cause analysis Networking concepts (TCP/IP, DNS, DHCP, firewalls) Automation and scripting for operational tasks (PowerShell, Bash, Python, or similar) Knowledge ...

Senior Platform Engineer

Location
Yeovil, England, United Kingdom
Platform administration including patching, upgrades, configuration, and account management* Monitoring, alerting, and incident response for platform services* Incident and problem management, including troubleshooting and root cause analysis* Networking concepts (TCP/IP, DNS, DHCP, firewalls)* Automation and scripting for operational tasks (PowerShell, Bash, Python, or similar)* Knowledge ...

Senior Developer

Location
Cheltenham, England, United Kingdom
Front Door, covering routing, authentication, rate limiting and certificate lifecycle. Support the platform in production : instrument services, investigate incidents against logs and metrics, perform root‐cause analysis, and close the loop with durable fixes. Contribute to architecture and technical strategy , participate in design reviews, document decisions … bindings, at production scale Azure Cosmos DB Data modelling, partition‐key design and consistency trade‐offs Azure Data Explorer (ADX) Time‐series ingestion and analysis, with working KQL Azure Event Hubs High‐throughput event streaming, consumer groups, replay and checkpointing Azure Stream Analytics (ASA) Streaming queries, windowing, and user ...

Network Engineer - SC Clearance

Hiring Organisation
Experis
Location
Corsham, Wiltshire, United Kingdom
Employment Type
Contract
Contract Rate
£600 - £675/day
LLDs) Network Build Guides Configuration Standards Operational Runbooks Work closely with Service Management teams to troubleshoot, investigate, and resolve incidents and service issues. Conduct root cause analysis and recommend improvements to increase service stability. Contribute to automation, standardisation, and continuous improvement initiatives across the network estate. Ensure ...

Fullstack Software Engineer- National Security

Location
Cheltenham, England, United Kingdom
principles to improve reliability, availability, performance and scalability of production services Monitor and troubleshoot applications and data platforms, participating in incident investigation and root-cause analysis Identify opportunities to automate manual processes and improve engineering efficiency Collaborate with Product Managers and technical stakeholders to deliver effective solutions ...

Technical Account Manager

Location
Bristol, England, United Kingdom
solving and proactive service improvement. What You Will Do: Provide advanced technical support for critical incidents, infrastructure issues, and escalated service requests. Perform troubleshooting, root cause analysis, problem management, and technical documentation. Maintain, monitor, patch, and improve infrastructure systems to support availability, resilience, security, and performance. Prepare ...

Senior Finance Systems Analyst

Hiring Organisation
Motability Operations
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
transition Experience supporting audit requests, control reviews, reconciliations, service reviews or recurring Finance control routines Exposure to business process mapping and design, Lean, root cause analysis, automation, optimisation, AI adoption or workflow improvement in a controlled Finance environment Industry experience in financial services, leasing, automotive, asset finance ...

Reliability & Maintainability Engineer - SC cleared - 0.8 FTE

Hiring Organisation
Evodia Limited
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £440 per day Inside IR35
risks related to safety, support, or financial impact. Assist in testing, verification, and validation reviews for confidence in system performance. Contribute to root cause analysis and dependability performance reviews. What we're looking for The ideal candidate will have: A degree in engineering or an equivalent STEM … Reliability & Maintainability (R&M), RAMS, or dependability engineering, ideally within defence or safety-critical projects. Strong knowledge of FMEA/FMECA, Fault Tree Analysis, FRACAS, and RCA techniques. Experience supporting engineering assurance, testing, or trials on complex defence programmes. Excellent stakeholder management and communication skills. Current and active ...

Change Project Manager

Location
Cheltenham, England, United Kingdom
Handle all financial tasks — purchase orders, supplier invoicing, revenue recognition, forecasting, and billing. Quality & Compliance Ensure adherence to internal processes and ISO standards. Conduct root cause analysis and implement preventative actions. Define and track delivery metrics to verify success Continuous Improvement Capture and share lessons learned … across teams. Candidate Profile Project management qualification (e.g. PRINCE2, APM, PMI) and/or proven experience managing complex technical projects end to end. Business Analysis qualification (e.g. BCS Certificate) desirable. 5+ years’ experience in full lifecycle project delivery, achieving time, cost, and quality outcomes. Skilled in both Agile ...

Senior IT Infrastructure & Server Engineer / 3rd Line Support

Hiring Organisation
ARCA Consulting Ltd
Location
Dorchester, Dorset, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 52,000 Annual
with virtualisation technologies including VMware and Hyper-V. Support software deployment, provisioning and policy compliance through ConfigMgr and Intune. Investigate recurring issues, carry out root cause analysis and implement preventative solutions. Contribute to infrastructure projects, technical changes and service improvements from planning through to implementation and testing. ...

Senior IT Infrastructure & Server Engineer / 3rd Line Support

Hiring Organisation
ARCA Consulting Ltd
Location
DT1, Frome Whitfield, Dorset, Dorchester, United Kingdom
Employment Type
Permanent, Contract, Temporary
Salary
£40000 - £52000/annum Hybrid, Bonus, Pension, 25 days
with virtualisation technologies including VMware and Hyper-V. Support software deployment, provisioning and policy compliance through ConfigMgr and Intune. Investigate recurring issues, carry out root cause analysis and implement preventative solutions. Contribute to infrastructure projects, technical changes and service improvements from planning through to implementation and testing. ...

AWS Development Team Leader

Location
Swindon, England, United Kingdom
experience aligning to industry standards Experience working in agile, DevOps-driven teams Experience leading code reviews, design discussions and knowledge sharing Problem-solving and root cause analysis skills, with industry best practices Our customer first behaviours put customers and members at the heart of how we work ...

2nd Line Support

Hiring Organisation
South West Water
Location
Exeter, Devon, South West, United Kingdom
Employment Type
Permanent
main technical escalation point for complex IT incidents and service requests. Diagnose and resolve hardware, software, networking, and end-user computing issues. Perform root cause analysis and implement long-term solutions to prevent recurring issues. Manage and update service tickets within the IT Service Management (ITSM) platform. ...

Digital Fulfilment & Insights Advisor

Hiring Organisation
TQR
Location
Plymouth, Devon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
will use data and operational insight to identify issues, improve processes and enhance the customer experience. This is a varied role combining data analysis, stakeholder management, problem solving and field-based support. Key Responsibilities Support continuous improvement across digital fulfilment operations. Visit stores to review processes and identify areas … data to identify trends and opportunities. Produce reports, insights and recommendations to support decision-making. Monitor KPIs and highlight areas requiring action. Carry out root cause analysis and develop sustainable solutions. Support the development of dashboards, reports and performance measures. Work with IT and Business Intelligence teams ...

SAP Basis Specialist

Hiring Organisation
Guidant Global
Location
Filton, Gloucestershire, United Kingdom
Employment Type
Contract
HANA database landscape Handling incident management, problem management and service request fulfilment from start to finish Resolving complex system runtime errors, dump analysis and database lock contentions, and processing SAP OSS notes and standard system modifications Discussing and aligning technical activities with your counterparts Transport and Change Management Overseeing … Packages (SPS), Enhancement Packages (EHP) and system patches in line with Change Advisory Board (CAB) standards Performance Tuning and Infrastructure Carrying out in-depth root cause analysis (RCA) and performance tuning across ABAP, Java and database layers (ST04, ST03N, ST22, SMLG, SM51, SM66) Managing system integrations ...

SAP Basis Specialist

Hiring Organisation
Guidant Global
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£88,051
HANA database landscape Handling incident management, problem management and service request fulfilment from start to finish Resolving complex system runtime errors, dump analysis and database lock contentions, and processing SAP OSS notes and standard system modifications Discussing and aligning technical activities with your counterparts Transport and Change Management Overseeing … Packages (SPS), Enhancement Packages (EHP) and system patches in line with Change Advisory Board (CAB) standards Performance Tuning and Infrastructure Carrying out in-depth root cause analysis (RCA) and performance tuning across ABAP, Java and database layers (ST04, ST03N, ST22, SMLG, SM51, SM66) Managing system integrations ...

Network and Security Sysops Engineer

Hiring Organisation
Hargreaves Lansdown
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time
doing Taking ownership of incidents from initial investigation through to resolution, ensuring appropriate communication and documentation throughout. Investigating recurring and complex issues and performing Root Cause Analysis (RCA) as part of the Problem Management process. Planning, raising and implementing network changes through the organisation's formal Change … firmware updates and upgrades. Strong understanding of networking fundamentals Excellent troubleshooting and analytical skills, with the ability to investigate complex technical issues through to root cause. Experience using network monitoring, logging and diagnostic tools. Ability to work effectively under pressure, particularly during major incidents. Excellent interpersonal, organisation and communication ...

Lead Infrastructure Operations Engineer

Location
Devizes, England, United Kingdom
resilient services. Lead and develop a team of infrastructure specialists, building capability and supporting high performance. Manage infrastructure incidents, problems and major incidents, driving root cause analysis and long-term service improvements. Ensure infrastructure availability, capacity, resilience and recovery arrangements meet operational requirements. Lead infrastructure change, release ...

Senior Infrastructure Engineer (Networks)

Location
Devizes, England, United Kingdom
requirements before going live. Monitor network performance and capacity, proactively identifying risks and improvement opportunities. Investigate and resolve complex network incidents and problems, driving root cause analysis and preventative improvements. Provide senior technical input to projects, service transitions and the introduction of new technologies. Mentor colleagues, share ...

Information Security GRC Lead

Location
Chippenham, England, United Kingdom
Technology Teams to support proportionate implementation. Security Incident Support: Support security incident response by helping assess governance, risk and compliance impacts, coordinating evidence, supporting root cause analysis and ensuring lessons learned are tracked with the relevant technical owners IT Disaster Recovery and Resilience: Coordinate oversight and challenge ...

Lead Application Operations Engineer

Location
Devizes, England, United Kingdom
automation and best practice to improve scalability, resilience and service value. Lead incident, major incident and problem management activities for applications, ensuring rapid resolution, root cause analysis and continual service improvement. Govern application change and release activities, ensuring updates are safely assessed, tested and deployed with minimal ...