4 of 4 Remote/Hybrid SLA Jobs in the South West

hardware/software Installation of equipment at customer site and providing training for use. Management of own diary to build and install projects within SLA’s Stock taking and reporting Stock ordering and management Training An apprenticeship includes regular training with a college or other training organisation At least ...

Troubleshoot and resolve integration failures, escalating when necessary Ensure smooth data flow across retail partners including Next and John Lewis where commercial sensitivity and SLA expectations are high Drive improvements in data quality, reliability, and reporting Vendor and Partner Management: Manage relationships with platform vendors and outsourced support including ...

management of the internal helpdesk to communicate with users for incidents, problems and change requests Work within ITIL based SLA (service level agreement) delivery Data and software testing for key projects About You . Experience in software or IT support roles Working knowledge of the ITIL framework Strong communication ...

management of the internal helpdesk to communicate with users for incidents, problems and change requests Work within ITIL based SLA (service level agreement) delivery Data and software testing for key projects About You . Experience in software or IT support roles Working knowledge of the ITIL framework Strong communication ...