Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Job Description: Job Title: IT ServiceDeliveryManager Location: UK Remote Working (occasional travel to London office) Type: Permanent, Full-time (37.5 hours per week) About the company Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have … through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. About the Job Reporting to the Head of IT ServiceDelivery, the IT ServiceDeliveryManager is responsible for the delivery of IT services across Velonetic and our delivery partners. Adopting a high … performance culture across the organisation with a clear focus on Quality, Cost and Delivery as well as driving Programme and Project delivery that deliver the business requirements. The IT ServiceDeliveryManager will be recognised for their individual ability, and the ability to collaborate and lead a team of professionals, to optimise processes, to enhance More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
The role As an IT ServiceDeliveryManager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are achieved. You will also be responsible for leading a … team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a ServiceDeliveryManager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in Service Management and management tools Build and maintain trusted client relationships with key stakeholders Manage and schedule resources across all Managed Service customers to maintain service quality More ❯
Templecombe, Somerset, United Kingdom Hybrid / WFH Options
Thales Group
flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Primary Purpose Of The Role : The ServiceDeliveryManager (SDM) will be responsible for the successful project management execution of a number of Services contracts within the UWS Services Portfolio. The SDM will play … a critical role in the successful delivery performance of our services contracts through planning, executing, monitoring and controlling all aspects of the projects. The SDM is accountable for the entire project scope, the project team and resources, the project budget, and the success or failure of the project. To succeed in their role, project managers must be adept at … complex and competing priorities in an effort to achieve desired project outcomes. The The successful candidate will have core experience in the execution of complex projects, ideally within military service contracts. Key Responsibilities And Tasks: Take ownership for all aspects of the service defined against the contracted scope of work Accountable for the project delivery and its More ❯
SERVICEDELIVERYMANAGER/BRISTOL & CORSHAM/£70,000 TO £90,000 PER ANNUM DOE & CLEARANCE A fantastic new opportunity for an experienced ServiceDeliveryManager , to join a fast-growing business. In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. Our client was formed … to consolidate the founder’s collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. The ServiceDeliveryManager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 engineers, the ServiceManager will be responsible for the day-to-day management of the service. The ServiceManager will be the primary on-site representative of our client, working with customer teams and other suppliers to oversee the More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Mewburn Ellis LLP
ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of ServiceDelivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The ServiceDeliveryManager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves … implementing and embedding strategic change initiatives to ensure a consistent, high quality work product and service experience to our attorneys and clients, fostering a culture of continuous improvement, and collaborating with teams across the firm to deliver great service. Your team includes client facing paralegals aligned to specific offices and clients, and back-office administrators aligned to specific client More ❯