IT Service Manager
- Hiring Organisation
- CV Screen Ltd
- Location
- Christchurch, Dorset, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
Service Manager - MSP Bournemouth Salary up to £34,000 We're hiring a skilled IT Service Manager to join this fantastic MSP team in Bournemouth. As a Service Manager, you will be one of four other service managers who oversee … delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes line management responsibilities, supporting and developing a team of Support Desk Engineers. DUTIES & RESPONSIBILITIES: Overseeing incidents, requests, and problem management processes. Analysing service data to identify ...