2 of 2 assyst Jobs in the South West

manage multiple priorities calmly and efficiently. Confident communicator with strong customer service skills and the ability to engage professionally with stakeholders at all levels. Desirable: Familiarity with Dynamics and Assyst systems, with ITIL V3/V4 knowledge considered an advantage. If you are interested in the role, please send an application detailing proof of the above or contact Amy More ❯

users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit user desks or remote offices when required to provide on-site support and equipment setup. Maintain accurate … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯