3 of 3 Remote/Hybrid ITSM Jobs in South Yorkshire

software, networking, and infrastructure Experience supporting Windows and/or Linux server environments Strong understanding of diagnosing and resolving infrastructure-related issues Familiarity with ITSM and ticketing platforms. Experience with ManageEngine ServiceDesk Plus would be beneficial Excellent communication skills with the ability to explain technical concepts to non-technical users ...

security tickets. Technical Skills: Experience with SIEM platforms (e.g., Microsoft Sentinel). Experience with EDR/XDR tools (e.g., CrowdStrike). ServiceNow or similar ITSM/SecOps platforms. Ability to write and optimise KQL queries (essential). Knowledge of scripting/query languages (e.g., Falcon Query Language) is advantageous. Analytical ...

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. … service lifecycle activities Supporting and improving incident management and recovery processes, ensuring lessons learned are embedded Profile You will bring strong experience across IT service management and governance within an enterprise environment, alongside the ability to influence and drive improvement. Essential experience & skills: Significant experience within an Enterprise Service Management ...