Virtual Technology Subject Matter Expert (SME)
- Location
- Sheffield, England, United Kingdom
using analytics tools and automated remediation scripts. Manage image updates, VDA provisioning (MCS/PVS), profile management, and zero-day vulnerability mitigations. AI-Driven Infrastructure Automation Implement and customize Microsoft Copilot and LLM assisted workflows to automate routine Citrix & VDI operational tasks, ticket triage, and incident resolution. Build … incident, problem, and change management. Partner with cross-functional teams (support, project, engineering etc.) to deliver integrated solutions. Fulfillment and operation activities for all infrastructure components supporting our desktop virtualization service across the CLIENT group. Skills/Experience At least 5 – 7 years of experience in the Desktop Virtualization ...