1 of 1 Remote Infrastructure Engineer Jobs in South Yorkshire

SOC Infrastructure Engineer Circa £26-28 DOE Monday – Friday 09.00 – 17:30 (Hybrid 3 days office 2 from home) 1-2 years' relevant experience is required. The SOC Infrastructure Engineer will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Provides high quality customer support … you. Demonstrable experience on as many technologies mentioned on the job spec. O365, VMware and Citrix being the main ones. This role involves the following: · Support and maintain Azure infrastructure, including virtual machines on Azure and VMware. · Manage and troubleshoot Active Directory issues, user accounts, and group policies. · Manage the O365 environment and troubleshoot any MFA, conditional access, email … through key monitoring tools. · Ensure user tickets and monitoring alerts are handled per pre-defined SLAs for response time, updates and closure · Perform changes in relation to requests or infrastructure change requests to ensure high availability of service. · Create technical guides and work instructions. · Invoke escalation procedure both in a prompt and timely manner to other levels of support. More ❯