Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
to 60k, depending on experience Full-Time, Permanent A leading Managed Services Provider is recruiting for a 3rd Line Team Lead to manage a skilled team of engineers supporting Microsoft technologies across a diverse client base. This role is approximately 80% technical and 20% managerial, suited to someone who wants to remain hands-on while guiding a high-performing … team. Key responsibilities: Leading a remote team of 3rd Line Engineers, providing technical guidance, mentoring and performance oversight Supporting Microsoft environments including On-Premises Active Directory, Microsoft365 and Azure Acting as an escalation point for complex technical issues and ensuring timely resolution Collaborating with internal teams and clients to deliver high-quality service and drive … documentation, process optimisation and proactive problem-solving Required experience: Strong experience in a 3rd Line Support role, ideally within a Managed Services or MSP setting In-depth knowledge of Microsoft technologies: Windows Server, Active Directory, Microsoft365 and Azure Proven leadership skills with a passion for team development and success Excellent communication and stakeholder management abilities More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile and Laptop/PC Hardware Excellent More ❯
Barnsley, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Red Rhino Solutions
will have a good working knowledge of PC hardware and software Windows OS (7 and above) being able to troubleshoot issues You will be fluent in MS Office and O365 administration and support Ideally you will have a minimum of 1 years’ experience working in a similar role You will be passionate about continuous learning and have an interest in More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
IT Alliance Group
complex systems and want to gain experience on wide range of technologies this is the role for you. Demonstrable experience on as many technologies mentioned on the job spec. O365, VMware and Citrix being the main ones. This role involves the following: · Support and maintain Azure infrastructure, including virtual machines on Azure and VMware. · Manage and troubleshoot Active Directory issues … user accounts, and group policies. · Manage the O365 environment and troubleshoot any MFA, conditional access, email, public folders, SharePoint related issues. · Administer certificate lifecycle, ensuring proper issuance, renewal, and revocation. · Manage software licenses and ensure compliance with licensing agreements. · Support and maintain web servers, ensuring high availability and performance. · Utilize SCCM for software deployment, updates, and system configuration. · Manage NetScaler … Invoke escalation procedure both in a prompt and timely manner to other levels of support. · Proven experience as a Second Line Engineer or similar role. · In-depth knowledge of O365, Exchange, Azure, Active Directory. Prefer Azure fundamentals or Azure Administration certifications. · Knowledge and experience of Certificate Management, License Management, · Experience maintaining webservers and Proxies. · Experience administering software firewalls such as More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
agreed SLAs, making a real difference to their day-to-day operations. Key Areas of Responsibility Participate 2nd Line Support, triaging and resolving wider IT incidents and requests (e.g. M365, identity, endpoint, Intune basics) and collaborating with the team to deliver project tasks on time. Provide 2nd and 3rd-line support for networking issues, promptly resolving incidents and addressing performance More ❯
Barnsley, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Red Rhino Solutions
will have a good working knowledge of PC hardware and software Windows OS (7 and above) being able to troubleshoot issues You will be fluent in MS Office and O365 administration and support Ideally you will have a minimum of 1 years’ experience working in a similar role You will be passionate about continuous learning and have an interest in More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevation Recruitment Group
day-to-day support but also wants to get hands-on with networking projects, security solutions and cloud infrastructure. Key duties & Responsibilities Providing Tier 2 support across IT systems (M365, identity, Intune basics, endpoints) Resolving networking incidents, troubleshooting performance issues, and escalating where necessary Supporting the design, configuration, and optimisation of Cisco-based networks Gaining hands-on exposure to Fortinet More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Klipboard
and Friendly Target driven with a strong desire to succeed Excellent verbal and written communication skills with a thoroughly professional approach Ability to work under pressure Confident with Office365 applications Strong interpersonal skills Excellent communication skills to build repot for customers and effectively convoy product and benefits Special Conditions: A valid driving licence and passport is essential More ❯
Tankersley, Barnsley, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Klipboard
and Friendly Target driven with a strong desire to succeed Excellent verbal and written communication skills with a thoroughly professional approach Ability to work under pressure Confident with Office365 applications Strong interpersonal skills Excellent communication skills to build repot for customers and effectively convoy product and benefits Special Conditions: A valid driving licence and passport is essential More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active Directory, Office365, and Exchange. Experience in supporting 1st and 2nd Line teams/acting as an escalation point Excellent problem-solving skills and attention to detail. Strong communication skills and … the ability to work well under pressure. Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus. Why Join Us? Competitive salary and benefits package. Opportunity for professional growth and development. Remote hybrid working environment A collaborative and supportive team environment. Access to cutting-edge technology and tools. Convenient Sheffield city centre location with easy access More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
SYHA
ll work collaboratively with other members of our IT Team to resolve a wide range of 1st & 2nd Level incidents and service requests, supporting everything from hardware to Office365 and core business applications. There will also be opportunities to get involved in technical business changes - making this an ideal role for someone wanting to grow their skills … be working on building new devices, installing, configuring, and repairing desktop and mobile devices including ensuring our asset management is kept up to date. You will work on Office365 platforms such as exchange online, SharePoint online, teams, azure AD, including setting up new teams and troubleshooting issues, along with SharePoint and exchange mailboxes and groups. Who you … and enjoys working in IT, or are looking to get into IT, this role would be great for you. You will need to have some basic understanding of Office365 platform and how Teams, SharePoint and Exchange Online. Someone that is passionate about customer experience and ensuring that we provided a great service to our users. This role More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
support your team's professional growth through coaching, development plans, and regular performance reviews. KEY SKILLS/EXPERIENCE: Experience in Service Desk Support Software installations & updates, Password resets, Office365 maintenance and administration, File management and security and Basic network and broadband diagnostics Ability to work in a fast-paced environment Leadership skills and strong interpersonal skills TO … give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Software installations/Office365 maintenance and administration/Service Desk Support/Leadership More ❯