Software Support Consultant
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
In Technology Group Limited
and testing. The Role: This position will see you become an integral part of the support and implementation team. You'll manage incoming help desk queries, assist with product testing, work closely with developers, and help deliver software solutions to clients. The role offers genuine development opportunities, mentorship, and the chance to build a long-term career within a … collaborative and forward-thinking environment. Key Responsibilities: Handle and resolve inbound support requests via the help desk Perform functional and regression testing of software products Liaise with the development team to report bugs and suggest improvements Support the delivery of software implementations and client onboarding Contribute to internal documentation and user guides Requirmetns : Hands-on experience with Microsoft … multiple priorities A proactive mindset and willingness to learn Comfortable working both independently and within a team Desirable (but not essential): Previous experience in a technical support, QA/testing, or software implementation role Familiarity with help desk or ticketing tools (e.g. Jira, Zendesk) Basic knowledge of SQL or scripting What's on Offer: Competitive salary, based on experience More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted: