4 of 4 Remote/Hybrid Root Cause Analysis Jobs in South Yorkshire

configuration and policies, including knowledge of Identity principles, SSO and Certificate Based Authentication. Proven ability to troubleshoot, own and manage problem records, including perform Root Cause Analysis (RCA). Proven demonstrative working knowledge of Change and Incident management principles working within the ITIL framework. You and your ...

configuration and policies, including knowledge of Identity principles, SSO and Certificate Based Authentication. Proven ability to troubleshoot, own and manage problem records, including perform Root Cause Analysis (RCA). Proven demonstrative working knowledge of Change and Incident management principles working within the ITIL framework. You and your ...

throughout the organisation. Key Responsibilities: Incident & Problem Management: Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring ...

Line operational support for Microsoft 365 Copilot Triage and resolve complex, multi-user incidents , including access issues, usage problems, and unexpected Copilot behaviour Perform root cause analysis across: Microsoft 365 Admin Centre Entra ID (Azure AD) & Conditional Access SharePoint/OneDrive permissions Microsoft Teams (including Teams Voice ...