Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
SYHA
agreed ServiceLevel Agreements for the business. Your main role will be working on our ITSM tool Halo to ensure that tickets are picked up, worked on within the SLA’s, and escalating tickets to either 3rd parties or internally to resolve more complex issues. You’ll be working on building new devices, installing, configuring, and repairing desktop and mobile More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevation Recruitment Group
audit-ready Collaborating with colleagues across sites, occasionally travelling to provide on-site support Skills & Experience: Strong 2nd Line Support background in a multi-site environment, with ticketing/SLA experience Cisco CCNA certification (or currently studying towards it) Some experience supporting network infrastructures Knowledge of Fortinet, Zscaler, or Azure would be a big plus (but not essential) A proactive More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements, delivering to the More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Hays
more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements, delivering to the More ❯
Employment Type: Contract, Work From Home
Rate: Up to £365.0 per day + £365 per day inside IR35
