4 of 4 Target Operating Model Jobs in South Yorkshire

While in this position your duties will include, but are not limited to: Translating the established transformation business case into a detailed improvement programme, target operating model and practical implementation roadmap. Leading the standardisation, simplification and automation of core Shared Services processes including Purchase-to-Pay, Order … execution and delivery of large-scale Shared Services, Global Business Services or enterprise transformation programmes. A strong track record of translating high-level operating models and transformation strategies into detailed, implementable designs. Deep operational understanding of Shared Services environments and what good practice looks like within a high-performing ...

supplier banking environment. Job Responsibilities/Objectives You will be responsible for shaping the future Service Desk and End User Support architecture, creating robust operating models and service integration frameworks that improve resilience, user experience, governance and operational efficiency. Define the Service Desk target operating model … defining accountability across Service Desk, resolver groups, applications, infrastructure, security, cloud providers and third‐party suppliers. Develop RACI matrices, service ownership models and supplier operating models , ensuring clear accountability for incidents, requests, problems, changes, knowledge and service performance. Define and improve end-to-end operational data flows and service ...

/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service … Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: Service ...

lead the design and transformation of enterprise Service Desk and End User Support within a complex, multi‐supplier banking environment. The role requires shaping target operating models, SIAM governance and robust service integration across ServiceNow/ITSM, CMDB, IAM and cloud platforms. You will drive KPIs, SLAs ...