3 of 3 Remote Incident Management Jobs in Southampton

is a second level application support position, however there may also be expectation to answer the phones and complete first level activities, the focus is on case and issue management, user instruction, investigating problems and resolving issues. All the way from logging the initial call from the customer into our call logging system, right through to resolution. We strive … Coordination and direct involvement in operational problem resolution for customers across the globe Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures Participate in both functional and technical training and knowledge transfer for PDI POS Solutions software Support and lead certain elements of transition activities for new customers More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

two days from home. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Experience in privacy operations, particularly incident management and SARs Strong understanding of UK data protection laws (global experience is a bonus) Ability to interpret and apply privacy principles in a business context Confidence in … team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Recruitment Journey For more information on your recruitment journey, please visit Functions: Legal; Project Management; Strategy/Planning More ❯