2 of 2 Remote SLA Jobs in Southampton

knowledgeable and enthusiastic about process. How will you make an impact? Understanding the functional and non-functional requirements Evaluating the objectives of the service level agreement Designing the test scripts Identifying parameter for testing Executing performance runs Using consistent metrics for monitoring Identifying bottlenecks, and where they occur Interpreting results More ❯

Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required … purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/ More ❯