2 of 2 Remote Service Management Jobs in Southampton

including hardware, software, networks, cloud, IT services and cyber security. Understanding of the controlling processes for, and experience of a significant portion of, the systems engineering lifecycle (e.g. requirements management, configuration management) Understanding of different lifecycles/methodologies (incremental, SAFe agile, DevOps) Strong architecture skills, alongside process and leadership skills Experience in leading large multi-discipline technical teams … 70+ people on programmes above £100M Experience in Enterprise IT and Service Management programmes Understanding of Zero Trust, Secure By Design, Data Centricity, AI and ML Process Skills/Experience: Experience of the key engineering lifecycle reviews e.g. System Requirements Review (SRR), Critical Design Review (CDR) Experience in performing design trade off working with other architects and engineers … to deliver an integrated and coherent solution Understanding of service operations and security operational management planning Experience working in both delivery and proposal environments and leading key elements of a bid response Ability to generate Basis of Estimates and schedules for security aspects of delivery Experience of designing a secure software development lifecycle (SDLC) for a customer that More ❯

support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to … investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors … Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within More ❯