2 of 2 Remote Microsoft 365 Jobs in St Albans

technical support tickets, resolving issues promptly and escalating when needed. Configure and deploy hardware and software, including workstations, tablets, laptops, drivers, and printers tailored to school environments. Support Office 365 administration including user management, email setup, licensing, and basic troubleshooting. Collaborate effectively with customers, internal teams, and third-party suppliers to maintain high service standards and strong customer … relationships. Ideal Candidate Profile Proficient in Windows Server (), Hyper-V, Active Directory, Group Policy, DHCP, and MFA. Skilled in Microsoft 365, Azure, SharePoint, Teams, Windows 10/11, and Google G Suite. Experienced with Switches, VLANs, wireless technologies, Mobile Device Management (MDM), and school systems such as CCTV and digital signage. Effective communicator with excellent problem-solving More ❯

communication skills combined with organisation and prioritisation skills It would be useful to also have a working knowledge of Exchange, Active Directory, Group Policy, Entra ID, Intune, SCCM, Office 365, Teams What's in it for you: As a Service Desk Analyst you will earn a competitive salary (to £38k) plus bonus and benefits including: 25 days holiday More ❯