1 of 1 Defect Management Jobs in Stafford

Senior Service Delivery & Mobilisation Manager Permanent, Full-time Stafford | Hybrid

Location
Stafford, England, United Kingdom
Permanent, Full-time Stafford | Hybrid To lead the mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role becomes … security operations and major incident routes are operationally tested. Ensure service, asset and configuration information is sufficiently mature for BAU support. Coordinate operational acceptance, defect management and Early Life Support. Prevent technical completion being mistaken for service readiness. 3. Customer and supplier management Act as the principal ...