Senior Service Delivery & Mobilisation Manager Permanent, Full-time Stafford | Hybrid
- Location
- Stafford, England, United Kingdom
mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role becomes the accountable Service Delivery Manager, owning … governance, continual improvement and the customer relationship. This is not a traditional reporting-focused SDM role. The postholder must be comfortable taking ownership, driving delivery, challenging technical teams and suppliers, and ensuring that technology is genuinely ready to operate as a secure and supportable managed service. Own the integrated ...