3 of 3 Remote/Hybrid Service Management Jobs in Staffordshire

Permanent, Full-time Stafford | Hybrid To lead the mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role … becomes the accountable Service Delivery Manager, owning service performance, governance, continual improvement and the customer relationship. This is not a traditional reporting-focused SDM role. The postholder must be comfortable taking ownership, driving delivery, challenging technical teams and suppliers, and ensuring that technology is genuinely ready to operate ...

system enhancements. Manage system upgrades and projects from planning and testing through to successful implementation. Ensure excellent day-to-day application support, maintaining service levels and driving continuous improvement. Work closely with business teams, suppliers and stakeholders to identify opportunities for innovation and change. Explore and implement AI-enabled … systems and enhancements. Monitor performance, measure benefits and provide meaningful reporting to project boards, improvement boards and leadership forums. Champion robust data management, governance and business continuity practices across applications and systems. Who you are: We're seeking a collaborative and forward-thinking technology professional who combines technical expertise ...

Group is seeking a Permanent, Full-time mobilisation and Service Delivery Manager to lead the mobilisation, transition and ongoing service management of a complex managed IT service in Stafford. You will coordinate workstreams across Microsoft 365, Azure, security and ITSM while owning governance, risk, and acceptance ...