Data Center Engineer
Stevenage, England, United Kingdom
HCLTech
Hands and Feet Support (FSO) role is responsible for executing physical tasks within the data center, supporting remote teams, and ensuring operational continuity through proactive monitoring, hardware handling, and incident response. Shift Pattern: 24x7 Support ? 12-hour rotational shifts Key Responsibilities:- CRU Handling: Assist with Customer Replaceable Unit (CRU) replacements and installations. Cabling & Patch Panel Management: Perform structured cabling … support via email and telephone. Monitoring: Monitor telephony and email channels for support requests and alerts. Environmental Monitoring: Use native tools to monitor temperature, humidity, and other environmental parameters. Incident Response: Support incident management processes and escalate issues as needed Qualifications & Skills: Basic understanding of data center infrastructure, cabling standards, and cooling systems. Experience with Nlyte or … with hardware components and structured cabling. Strong communication skills for coordinating with remote teams and vendors. Ability to work in a 24x7 shift environment. Experience with monitoring tools and incident response is a plus Benefits A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that includes up to 20 days’ vacation per year More ❯
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