TIBCO Middleware
- Location
- Stevenage, England, United Kingdom
infrastructure teams and application owners to maintain and enhance a portfolio of enterprise and COTS applications. You will help deliver reliable, efficient support within SLA commitments. Key Responsibilities Provide L2/L3 AMS support across multiple COTS and enterprise applications, including TIBCO-based middleware services, ensuring service continuity, SLA adherence … knowledge management Strong troubleshooting skills across application, interface, data, access, configuration and environment issues Working knowledge of ITSM/ticketing tools, CMDB practices, SLA/KPI reporting, dashboarding and operational governance Ability to analyse logs and coordinate with infrastructure, database and security teams Good understanding of patching, vulnerability remediation, application ...