2 of 2 Microsoft 365 Jobs in Stirling

improvement. Challenge and improve existing company-wide systems. Manage and develop the Group IT Infrastructure team to achieve results. Support the management of Group IT Infrastructure budgets. Technology Stack Microsoft Windows servers on-premise and cloud based services, using Hyper Visors to provide high availability systems. Microsoft 365, SQL Servers, SD-WAN, Firewall ownership, with Multi More ❯

st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Falkirk office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting … office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office … applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and More ❯