Stockport, Openshaw, Greater Manchester, United Kingdom
First Recruitment Group
meter behaviours and proactively identify issues or concerns: Monitor and analyse smart meter responses to Service Requests; Monitor and analyse incoming Alerts to the system Identify meters which may appear non-responsive, raise incidents with the DCC and/or Suppliers; and o Work alongside Suppliers and DCC to … identify resolutions and workarounds. Act as the business owner for the Smart Meter System: Raise incidents with the service desk for any issues identified with the Smart Systems. Develop key metrics and analytic views to enable the successful management of a device estate which will eventually grow … threshold warnings or breaches. Act as point of contact with DCC for their Self Service Interface (SSI): Manage permissions of users within the SSI system Carry out routine testing to ensure that the DCC service is performing as expected; Raise incidents against the DCC and/or Suppliers where More ❯
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Opals Group
Enablement: Supports engineering, platform, and data teams by providing a robust foundation for innovation and efficiency. Business Continuity: Ensures disaster recovery (DR), risk management, and seamless migration of infrastructure to the cloud. Stakeholder Engagement: Acts as a key advisor managing 3rd-party partnerships and drives governance across the … IT ecosystem. Skills and Experience Bachelor's degree or equivalent experience in Information Technology, Computer Science, InformationSystems, or a related field. Minimum 5 years of experience in IT operations, leading technology teams, and managing large-scale infrastructure projects. Proven expertise in public and hybrid cloud … hands-on experience in AWS and Azure environments. Strong background in traditional IT infrastructure, architecture, and operations management including networking, security, and system administration. Deep technical understanding of legacy IT systems alongside modern cloud-native technologies, with experience in mentoring and leading technical teams. Ability to thrive More ❯
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Thales Group
Team, with the aim of enabling and maximising efficient and effective ways of working. The UWS Engineering Operations Team is responsible for the management of engineering operations for the UWS Engineering Director and MMS Engineering Team. This encompasses capabilities, resources, tools, processes, data analysis and the implementation of … the engineering performance plan. This role will initially focus on: implementation of the strategic roadmap and management programmes for physical environments; continued support to the S&OP process; and development and management of the Engineering Performance Plan (EPP). This role demands professional engineering management … management: challenging the status quo, creating clear purpose/objectives, aligning change, identifying/managing stakeholders, changing culture, identifying and resolving blockers System thinking: understanding of systems principles, characterising systems, working within complexity, problem structuring approaches Driving success: taking action, seizing opportunities, pursuing goals, motivating others, building More ❯
Stockport, Greater Manchester, North West, United Kingdom
Quadris
security-first culture, which we consider essential to our future success. As a Technical Engineer for Infrastructure, you are responsible for the, implementation, management, and support of the IT infrastructure across our client base which includes traditional three-tier, hyperconverged and Multi-Tenant Cloud infrastructure environments. The role … new and innovative technology where applicable to meet specific client needs. Producing and being accountable for high-quality documentation. Working alongside our Project Management Team on projects, ensuring they are delivered as expected. Acting as an escalation point for Managed Services Support teams. Adhering to incident and change … management processes. Constant advancement of technical capabilities through training and knowledge sharing. KPIs To Monitor and Influence: CSAT Project management and delivery; quality control and timescales Client documentation quality Delivery against core company values Delivery against SLAs Incident resolution and reporting quality Adherence to Change ManagementMore ❯
Stockport, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
CDL
of the companies on there are our clients! About the Junior Technical Author role: Do you have an interest in documentation and information creation? Do you enjoy working within an agile environment and looking to work as part of an innovative, collaborative culture? We are looking for a … closely with the product, development, and support teams to create reference materials to understand features and functionality of the software. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. We are looking for a Junior Technical Author/Writer who can … progression Health and Wellbeing programme Virtual activities, lunch and learns, coffee mornings and meetups. Life and health assurance Electric Vehicle Scheme Established Recognition Award System Great Parental Benefits Diversity and Inclusion network Pension scheme Community projects and volunteer days Refer a friend bonus Diversity and inclusion We're on More ❯