Head of eCommerce Customer Experience
- Hiring Organisation
- Central Employment
- Location
- Stockton-On-Tees, England, United Kingdom
Central Employment are working with a scaling Online Retail, KBB Interiors brand, as they look to appoint a eCommerce Head of Customer Experience, joining there SLT. Full-time office based, Stockton on Tees Up to £45,000 About the Role We are seeking an experienced and commercially focused eCommerce Head … Head of Customer Experience or equivalent senior leadership role. · Strong background within the KBB industry. · Experience in a fast-paced e-commerce and omnichannel retail environment. · Proven success implementing a customer experience strategy. · Board-level reporting and stakeholder management experience. · Demonstrable improvements in customer satisfaction and operational performance. Technical & Professional ...