Configuration Analyst
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
Dependencies Build and maintain service maps that connect CIs to business, application, and technical services Document upstream and downstream dependencies to support incident impact analysis and change planning Partner with architects, system owners, and engineers to ensure end-to-end service views are accurate Support Core ITSM Processes … subject matter expert for Change, Incident, and Problem Management teams Provide CI and relationship insights to support risk assessments and root cause investigations Ensure CMDB reflects all production changes, keeping CI lifecycle data current Deliver impact assessments for major incidents and significant planned changes Report, Improve ...